Frequently Asked Questions

CRE Spoke. Rockport VAL Listened.

FAQ

General Information

  • What is VAL?
  • VAL is a cloud-based commercial real estate Discounted Cash Flow (DCF) Modeling and Valuation platform. It is an affordable, intuitive, efficient, and very powerful alternative to ARGUS®. It has been built to increase efficiency, improve productivity, and create transparency.
  • Who should use VAL?
  • Investment sales brokers, commercial mortgage debt brokers, CRE lenders, appraisers/appraisal review firms, property owners, investors, asset managers, B-piece buyers, special servicers, and due diligence consulting & advisory firms all benefit from VAL.
  • What property types can you model in VAL?
  • VAL supports office, retail, industrial, mixed use, multifamily, hotel, student housing, self-storage and more.
  • Do we need to purchase additional hardware or software to use VAL?
  • VAL is a cloud-based SaaS application and does not require additional hardware, software or client technology support. The only software requirements are an internet browser (currently Chrome or Firefox – additional browsers will be added based on client demand), Microsoft Excel, and Adobe Acrobat (for data exports).
  • How long is the implementation period?
  • Customers may begin using VAL immediately. A training session is recommended and is included for no extra charge with each subscription. VAL’s intuitive and user-friendly interface makes it easy to use VAL right away.
  • How are licenses of VAL offered?
  • VAL licenses are annual, on a per user basis. There is no limit on the number of user licenses that can be purchased. Discounted bulk license packages are also available. Contact Sales@RockportVAL.com to discuss licensing opportunities.

Product Information

  • Is VAL a true cloud-based platform?
  • Yes, you can login to VAL from anywhere – anytime – on any device – provided internet access is available.
  • Is VAL mobile accessible?
  • Yes, VAL is optimized for mobile use.
  • Can you model Debt in VAL?
  • Yes, VAL supports up to a 5-tier debt capital stack including refinance and loan sizing capabilities.
  • Can VAL run portfolios?
  • Yes, VAL supports an unlimited number of portfolios combining all property types and the ability to override certain assumptions at the portfolio level.
  • Can VAL run sensitivity scenarios?
  • Yes, VAL provides the ability to stress test multiple variables (leasing assumptions, rent rolls, debt, growth rates, valuations, vacancy & collection loss and more) to easily evaluate an unlimited number of scenarios and perform powerful sensitivity analyses – all in one model.
  • Does VAL import from other common industry applications?
  • Yes – You can import data from other models – and copy / paste from Excel into VAL – no need to recreate existing models.
  • Is VAL able to import & export data from third party software?
  • Yes, VAL’s 2-way API architecture enables data feeds in from and/or – out to your proprietary Excel models and service providers.
  • Does VAL provide standard reports?
  • Yes, VAL has over 75 built-in reports all exportable to Excel & PDF. There is also a robust Stacking Plan that exports to JPEG & PNG.
  • Is VAL installed on my computer?
  • No. Being 100% cloud-based, – You can login to VAL on any device, from anywhere, at any time. there is no equipment to invest in. No setup or maintenance fees.
  • Can I share my models with others?
  • Yes – VAL models can be shared with everyone – whether they are VAL subscribers or not.
  • Does VAL offer training & support?
  • Yes, VAL has superior customer support offering virtual one-on-one training to users for no additional cost. There is also a library of tutorial videos, virtual demos – and in-platform step-by-step tutorials.
  • How much does VAL cost?
  • VAL is extremely affordable, with a flat annual license fee – and no additional costs. Please contact Sales@RockportVAL.com for more information.
  • Who owns the information I enter into VAL?
  • VAL clients own their own data.
  • Is VAL Secure?
  • Yes. VAL is hosted on Amazon Web Services (AWS) and SOC 1-SSAE 18 Type II Audited – and SOC 2 – Type II Audited. These are independent auditors report on controls placed in operation relevant to the trust service categories of security and availability.
  • Which version of VAL will be available?
  • VAL is cloud-based. Monthly product releases and enhancements are pushed to all users at the same time – and therefore, all users will be working in the same VAL release eliminating versioning conflicts.
  • How does VAL authenticate users?
  • Rockport VAL uses Auth0, a trusted identity authentication platform across the globe.

My Data

  • Who owns the information I enter into VAL?
  • Rockport VAL clients own their own data exclusively.
  • Who can see my information? Does Rockport VAL share my data?
  • Rockport VAL clients can see their own data, AND ONLY their own data. There is no data sharing between clients or with any third parties.
  • Does Rockport VAL allow a third-party vendor to access the system?
  • Yes. Rockport VAL can provide clients’ third-party service providers with limited access logins.
  • Does VAL allow us to provide read-only access to certain users?
  • Yes. User access is entirely configurable by individual user or user group. This includes read/edit access by portfolios, screens, and reports.
  • How do we know if data has been changed and who might have changed it?
  • All users’ changes are logged and can be made available upon request.

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