Frequently Asked Questions

CRE Spoke. Rockport VAL Listened.


General Information

  • What is VAL?
  • VAL is a cloud-based commercial real estate Discounted Cash Flow (DCF) Modeling and Valuation platform. It is an affordable, intuitive, efficient, and very powerful alternative to ARGUS®. It has been built to increase efficiency, improve productivity, and create transparency.
  • Who should use VAL?
  • Investment sales brokers, commercial mortgage debt brokers, CRE lenders, appraisers/appraisal review firms, property owners, investors, asset managers, B-piece buyers, special servicers, and due diligence consulting & advisory firms all benefit from VAL.
  • What property types can you model in VAL?
  • VAL supports office, retail, industrial, mixed use, multifamily, hotel, student housing, self-storage and more.
  • Do we need to purchase additional hardware or software to use VAL?
  • VAL is a cloud-based SaaS application and does not require additional hardware, software or client technology support. The only software requirements are an internet browser (currently Chrome or Firefox – additional browsers will be added based on client demand), Microsoft Excel, and Adobe Acrobat (for data exports).
  • How long is the implementation period?
  • Customers may begin using VAL immediately. A training session is recommended and is included for no extra charge with each subscription. VAL’s intuitive and user-friendly interface makes it easy to use VAL right away.
  • How are licenses of VAL offered?
  • VAL licenses are annual, on a per user basis. There is no limit on the number of user licenses that can be purchased. Discounted bulk license packages are also available. Contact to discuss licensing opportunities.

Product Information

  • Is VAL a true cloud-based platform?
  • Yes, you can login to VAL from anywhere – anytime – on any device – provided internet access is available.
  • Is VAL mobile accessible?
  • Yes, VAL is optimized for mobile use.
  • Can you model Debt in VAL?
  • Yes, VAL supports up to a 5-tier debt capital stack including refinance and loan sizing capabilities.
  • Can VAL run portfolios?
  • Yes, VAL supports an unlimited number of portfolios combining all property types and the ability to override certain assumptions at the portfolio level.
  • Can VAL run sensitivity scenarios?
  • Yes, VAL provides the ability to stress test multiple variables (leasing assumptions, rent rolls, debt, growth rates, valuations, vacancy & collection loss and more) to easily evaluate an unlimited number of scenarios and perform powerful sensitivity analyses – all in one model.
  • Does VAL import from other common industry applications?
  • Yes – You can import data from other models – and copy / paste from Excel into VAL – no need to recreate existing models.
  • Is VAL able to import & export data from third party software?
  • Yes, VAL’s 2-way API architecture enables data feeds in from and/or – out to your proprietary Excel models and service providers.
  • Does VAL provide standard reports?
  • Yes, VAL has over 75 built-in reports all exportable to Excel & PDF. There is also a robust Stacking Plan that exports to JPEG & PNG.
  • Is VAL installed on my computer?
  • No. Being 100% cloud-based, – You can login to VAL on any device, from anywhere, at any time. there is no equipment to invest in. No setup or maintenance fees.
  • Can I share my models with others?
  • Yes – VAL models can be shared with everyone – whether they are VAL subscribers or not.
  • Does VAL offer training & support?
  • Yes, VAL has superior customer support offering virtual one-on-one training to users for no additional cost. There is also a library of tutorial videos, virtual demos – and in-platform step-by-step tutorials.
  • How much does VAL cost?
  • VAL is extremely affordable, with a flat annual license fee – and no additional costs. Please contact for more information.
  • Who owns the information I enter into VAL?
  • VAL clients own their own data.
  • Is VAL Secure?
  • Yes. VAL is hosted on Amazon Web Services (AWS) and SOC 1-SSAE 18 Type II Audited – and SOC 2 – Type II Audited. These are independent auditors report on controls placed in operation relevant to the trust service categories of security and availability.
  • Which version of VAL will be available?
  • VAL is cloud-based. Monthly product releases and enhancements are pushed to all users at the same time – and therefore, all users will be working in the same VAL release eliminating versioning conflicts.
  • How does VAL authenticate users?
  • Rockport VAL uses Auth0, a trusted identity authentication platform across the globe.

My Data

  • Who owns the information I enter into VAL?
  • Rockport VAL clients own their own data exclusively.
  • Who can see my information? Does Rockport VAL share my data?
  • Rockport VAL clients can see their own data, AND ONLY their own data. There is no data sharing between clients or with any third parties.
  • Does Rockport VAL allow a third-party vendor to access the system?
  • Yes. Rockport VAL can provide clients’ third-party service providers with limited access logins.
  • Does VAL allow us to provide read-only access to certain users?
  • Yes. User access is entirely configurable by individual user or user group. This includes read/edit access by portfolios, screens, and reports.
  • How do we know if data has been changed and who might have changed it?
  • All users’ changes are logged and can be made available upon request.

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